Capitan Systems Limited

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Tel: 0208 051 7906

Capitan Knowledge Base

Your monthly email capacity may be impacted by penalties, which can be incurred in the following instances:

  1. Case: Capitan receives a spam report via your Communication Preferences page.
    Penalty:
    500 emails per report.
  2. Case: Capitan receives spam report via Feedback Loops.
    Penalty: 500 emails per report.
  3. Case: Capitan receives an email bounce back due to an invalid address or rejection.
    Penalty: 100 emails per bounce.

Penalties remain active on your account for 180 days.

These penalties are intended to encourage pro-active list maintainance and careful mail delivery practices, in addition to safeguarding the reputation of the Capitan mail server.

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